Meet rceTRACK
Automated root cause identification accelerates postmortems: centralized evidence, guided 5 Whys & fishbone analysis, AI-suggested RCAs, and tracked actions—so every incident becomes a clear path to remediation.
Why rceTRACK
Automated root cause identification plus structured analysis—turn raw signals into defensible postmortems that drive real change.
Evidence in one place
rceTRACK tells the whole story. What happened, why it happened and what is being done to prevent it.
Faster triage & analysis
Event data is analyzed to support automated root cause identification—recommended causes and next steps you can review and lock in.
From insight to action
Establish critical mitigation steps getting to root cause elimination faster
How it works
Three simple stages from report to remediation.
- 1
Collect & align
Ingest all details from the event and put it all together in a pre-built post-mortem for review
- 2
Analyze & learn
Run 5 Whys, flag contributing factors, and link evidence directly to findings.
- 3
Ship fixes
Create actions with owners and due dates; export a clean postmortem plan.
FAQ
Quick answers to common questions.
Does rceTRACK require outageTRACK?
No. You can run standalone postmortems without an incident, though workflows may be more manual without live event data.
What is AI's role in rceTRACK?
Event data can be passed through the AI engine to propose a populated root cause and next steps as a starting point for your review.
How are actions tracked?
Actions live in rceTRACK and can be marked complete as they progress, giving one place to see the full remediation plan.
Can we export and share postmortems?
Yes. Sharing a link to the rce lets others use the visual layout for review and collaboration.