Meet outageTRACK
Drive incident response with clarity and speed. Live timelines, crisp ownership, and AI-assisted summaries so you can resolve faster and learn better.
Why outageTRACK
Clarity in the chaos — right when you need it.
Single source of truth
Capture status, owners, decisions, and timelines in one place — no more hopping across chats and docs.
Faster resolution
Prebuilt roles, handoffs, and next actions keep momentum, while AI surfaces likely root causes and tasks.
Better learning
Everything is structured for clean postmortems and searchable history — turn incidents into improvements.
How it works
Three simple stages from report to resolution.
- 1
Spin up
Kickoff an incident in seconds. Assign IM/IC roles, set comms, and declare impact.
- 2
Drive response
Timeline, tasks, ownership, and status updates — all in one live workspace everyone can see.
- 3
Close & learn
Convert the timeline into a draft summary, capture action items, and ship a clean postmortem.
FAQ
Quick answers to common questions.
Does outageTRACK replace my chat/alerts?
No — it sits alongside them. Keep your chat and monitoring; outageTRACK is the structured workspace that ties it all together.
Can I invite non-engineering stakeholders?
Yes. Role-based access means execs, support, and comms can view status and contribute without noise.
Do we get exportable postmortems?
Absolutely. Incidents are already structured; generating postmortems is fast and consistent.
How is pricing handled?
Simple seat-based plans (10 / 25 / 100). Start with a demo or head to signup to choose a plan.